Needs Analysis 2

Topics: Manufacturing, Lean manufacturing, Feedback Pages: 8 (1727 words) Published: February 2, 2015


Needs Analysis
HRM/326
Needs Analysis
Dr. Riordan, a Chemist, founded Riordan Manufacturing (RM) in 1991, in Albany, Georgia. It is a Fortune 1000 enterprise with revenues reaching one billion. Since the opening of the operation, the Riordan has expanded to Pontiac Michigan producing plastic parts, Hangzhou China manufacturing plastic fan parts and Riordan has a Research and Development Corporation headquarter in San Jose, with 550 total employees. Riordan states that the company will maintain an innovative working environment with well-informed teams. Riordan will make sure that the company’s employees are adequately supported and well-informed (University of Phoenix, 2013). This paper will provide valuable information on needs analysis, organizational analysis, team analysis, task analysis, creative thinking skills, and the value of training evaluations. Organizational Analysis

Riordan Manufacturing is the industry leader in manufacturing product with polymer materials with one international and several national locations. The company has three strategic objectives which focus on financial, customer and market, and people aspects. The goals are to remain the market leader, improve employee satisfaction by 15%, implement lean manufacturing processes for a cost reduction of 10%, and gain $50 million in revenue within two years. To achieve these goals, leadership has identified outages that need addressed within the organization. There are two main focuses, effective business system, and completion of the new bottle plant. Effective business systems help ensure efficient and effective management and supply chain excellence. Secondly, completion of the new bottle project will help the company grow through innovation, and integrating operations in manufacturing and R&D (Research and Development). The main focuses will require training of the organization on new systems, products, and services. Riordan has Mari Carillo, training and development specialist, to help define and create the training systems to support the company’s projects. Riordan Manufacturing is committed to improving their customer’s satisfaction by 20%, business results, and supporting the organization during this process. Team Analysis

At the beginning of a training needs analysis, the first step is to determine what technique best fits the organization. There are a few questions to ask to help you find the best method, such as the following: How have training needs been identified in the past and with what result? What is the budget for the analysis?

What will be the measure of a successful training needs analysis report? What are the timeframes for completing the exercise?
How is training needs analysis perceived in the organization? Second, where will the data be gathered to identify needs? A good starting point is to consider the following: questionnaires, surveys, interviews, performance appraisals, test, and document reviews. S.W.OT. Team Analysis

The training needs analysis technique Roldan Manufacturing chose is a SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats). A SWOT training needs analysis identifies internal and external factors (both favorable and unfavorable) of the company through brainstorming and specifying an objective. Below is Riordan Manufacturing’s SWOTT analysis (University of Phoenix, 2013). Strengths. Riordan Manufacturing has three main strengths: Brainstorming, instant messaging, and meetings. Brainstorming discussions helped identify many user requirements that the techinical team could assess for usefulness. The use of instant messanger (IM) for conversations between all team members ensures efficient communication. Weekly face-to-face meetings with all team members gives individules time to compare updates and discuss disagreements (University of Phoenix, 2013). Weakness. There are two areas that Riordan Manufacturing can improve. Unpredictable cooperation by user members is one main...

References: Noe, R. A. (2005). Employee training and development (3rd ed.). New York, NY: McGraw-Hill
University of Phoenix. (2013). Riordan Manufacturing. Retrieved from University of Phoenix, Virtual Organization Portal website.
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