1.1 Communication is something we do every day, and we must learn to do from the day we are born, in order to interact with others and become a functional member of society. We must constantly improve our communication skills in order to express how we feel, to understand the needs of others, to listen and to learn. There are many different ways in which we are able to communicate, verbal is just one and the most common, we also communicate with actions and expressions. For communication to be effective we also have to be able to understand what people are trying to communicate to us. Knowing how to speak does not mean you know how to communicate. Ways in which we can communicate without verbal communication are: Body language
Gestures such as using our hands
Writing and drawing
Using equipment such as computers
Emotions (a combination of the above)
1.1 This is behaviour where communication can be achieved through actions and body language alone. For example hand gestures are something most people do without noticing. When talking we use our hands to emphasise points such as a size of an object, we tend to move our hands to mimic the size, pointing in a direction, a handshake or a wave as a greeting. When we say goodbye we often wave and when on a phone and someone is trying to speak to us we put our hand to our ear. In social situations such as when talking to friends we use hand gesture for a drink or for something to eat, to sit down we point to a chair as has been demonstrated above we use gestures every day in all situations. 1.1 Body language can be the first clue to identify someone’s mood. Such as how the body moves when we walk, how we stand, people don’t have to say anything to show how they feel. Facial expression can say so many things, as children we are taught a smile is happy a frown is sad. 1.2 a hand over is considered to be crucial part of providing quality care; this aids communication between...
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